Privacy Policy
If you submit your details via my 'contact me' form, I will keep your information secure and use it only to contact you regarding your enquiry or to inform you of future training or services that may be of interest to you.
I do not send regular mailshots or use any 3rd party marketing software.
If you wish for me to delete your information at any point, then please email me here.
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If you wish to decline cookies then please select this option on the cookie banner at the foot of the page.
I do not personally collect, or have access to any of your data for analytics, however Wix or Google analytics may do. This could include, but is not limited to, your IP address, country/location, number of visits to my site. To limit the information collected, please decline cookies on the cookie banner at the foot of the page.​
Terms and conditions when placing an order
By ordering from this website you agree to the terms and conditions stated here and also the return policy.
Orders are not dispatched every day, so if your order is urgent, please email me to check how soon it can be sent to you.
Most orders are sent via Royal Mail Tracked 24 or Royal Mail Tracked 48. Heavier parcels may be sent by courier. Postage and packaging charges apply to all orders.
24 or 48 hours is the time from the point when your parcel is handed over to Royal Mail. It is not an indication that you will receive your parcel within 48hrs from the time of placing your order.
Currently, orders can only be sent to an address within the UK. If you wish to arrange collection from me in Grimscott, Bude, please send me an email before placing your order.
Returns Policy
You have the legal right to cancel your order at any time for any reason before delivery and within fourteen working days after the day of receiving your goods. Should you decide to request a return and refund, please notify me immediately by email. After fourteen working days the sale is considered complete and no refund can be claimed. Postage and packaging costs are non-refundable.
In the event of you cancelling your order within the time frame mentioned above, you will be responsible for the cost of returning your goods in a saleable condition (that is unopened and unused).
In the event that a parcel or contents arrive damaged, please send me an email with photographs of the parcel damage and any breakages. I will do my best to replace the item, or issue an immediate refund.
Updated 3rd September 2025 by Joanna May